Delivery and Payment

How do I order?

a) by email to contact@woodessences.com with: your name, phone number, delivery address and desired products.

b) online through the "Add to cart" option and in the upper right side will appear the Shopping Cart and follow the steps.

c) for custom orders call +40744584321

A confirmation email will be sent to the specified email address at the contact details.

If you have any questions or suggestions regarding your order please email us at contact@woodessences.com specifying the order number.

Who are we addressing?

We produce solid wood products for users of essential oils, for bottles with a specific diameter of 5, 10, 15 ml, for essential oil bottles from doTERRA, Young Living or others.

We also make wood products at the request of corporations.

Availability and delivery of products

The products in stock are delivered in 7-12 working days.

The products that are not in stock are made and delivered in 10-14 working days.

For custom orders, contact us by email for a time period agreed upon.

Payment method

- prepayment by bank transfer.

- payment through PAYPAL

Transport of products

International packages are delivered through the Romanian Post.

For the package up to 1 Kg the transport will cost 50 Ron in EU.

Return of products

Products purchased remotely can be returned in accordance with O.U.G. 34/2014, only if it is in the original packaging with all the accessories, with the intact labels and the documents that accompanied it, within 14 working days after receiving it, without penalties and without invoking any reason. The unpaid amount and the return conditions do not include the transport costs.

According to GEO 34/2014 art. 16, the following product categories CANNOT BE RETURNED:

a) Products executed according to the consumer's specifications;

b) The distinctly personalized products;

c) Products that, by their nature, cannot be returned or that can deteriorate or deteriorate rapidly.

Time schedule:

Monday-Friday 9:00 am - 6:00 pm.

Contact: 0744584321

woodessences.com reserves the right to cancel orders for products or services that it cannot honor for various reasons or whose costs are incorrectly displayed. If any payment for services / non-honored products has been made, the customer will receive back the amounts paid.

The stocks presented on the site are for information purposes and do not always represent the actual stock.

Data confidentiality

woodessences.com respects the confidentiality of the data of its clients and undertakes not to transmit the personal data of the clients to third parties. They will only be used for the purpose for which they were introduced (ordering).

woodessences.com does not encourage SPAM, does not sell, does not offer, does not exchange e-mail addresses obtained through this site, does not disclose your e-mail address to other persons accessing the pages of this site.