Privacy Policy

I. General information

The confidentiality of your personal data is one of the main concerns of Lacatos Alexandru Claudiu, based in Diosig, Bihor, Str. Borsecului 27, as data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the website woodessences.com

II. Categories of personal data processed

II.1. If you are a customer of the Site, woodessences.com will process your personal data, such as first and last name, telephone, e-mail address, billing address, delivery address, data on how you use the Site. , for example your behavior / preferences / habits within woodessences.com, as well as any other categories of data that you provide directly in the context of user account creation, in the context of placing an order through the site or in any other way that results from the use of the Site.

If, to create a user account on the Site, use your Facebook or Google account, woodessences.com will process the following public profile data displayed by the respective applications: username, email address.

If you choose to create a user account only before completing the order for a product available on the Site, your e-mail address will be requested based on which an account will be created automatically. If you do not complete the order, the e-mail address and other data provided will not be stored by woodessences.com and the account created will be automatically deleted.

II.2. If you are a visitor to the Site, woodessences.com will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way.

III. Purposes and grounds for processing

III.1. If you are a customer of the Site, woodessences.com processes your personal data as follows:

for conducting the contractual relationship between you and woodessences.com, respectively for taking, validating, sending and invoicing the order placed on the Site, informing you about the order status, organizing the return of ordered products, etc.

Basis: The processing of your data for this purpose is based on the contract between you and woodessences.com, defined in the Terms and Conditions. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and woodessences.com.

for the fulfillment of the legal obligations incumbent on woodessences.com in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving.

Basis: The processing of your data for this purpose is required based on legal obligations. Providing your data for this purpose is required. The refusal to provide the data may result in the impossibility of woodessences.com to comply with the legal obligations incumbent on them and therefore in the impossibility to provide the services through the Site.

for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by woodessences.com, through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of the data for this purpose by checking the appropriate box from the moment of the creation of the account, or after the creation of the account, in the section Information of my account. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.

The provision of your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

in order to carry out various analyzes, reports on the functioning of the Site, the development of profiles of consumer preferences, mainly, in order to improve the experience offered on the Site.

Theme: The processing of your data for this purpose is based on the legitimate interest of woodessences.com to permanently improve the customer experience on the Site. The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

III.2. If you are a visitor to the Site, woodessences.com processes your personal data as follows:

for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by woodessences.com, through the Website.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each e-mail / sms containing commercial communications.

The provision of your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will have no negative consequences for you.

to resolve complaints, complaints and to monitor the traffic and improve your experience offered on the Site.

Theme: The processing of your data for this purpose is based on the legitimate interest of woodessences.com to ensure the correct functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by solving various comments, questions or complaints.

The provision of your data for this purpose is voluntary. Refusal to provide data for this purpose will have no negative consequences for you.

IV. Duration for which we process your data

As a matter of principle, woodessences.com will process your personal data as much as it is necessary to achieve the aforementioned processing purposes.

If you are a client, we will process your data for the entire duration of the contractual reports and subsequently according to the legal obligations that are incumbent on woodessences.com (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year during which they were drawn up).

If you are a customer and you exercise the option to delete the user account, by clicking on the delete account button in the Information section of my account, woodessences.com will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the site. In this sense, if you choose to delete your user account, we will no longer send emails and / or sms of this kind. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. In case you want to stop processing your personal data or if you want to delete the data, you can exercise the rights detailed in point VII below. If you request to delete the account, but on that account there is at least one the active order, the request for deletion of the account can be registered only after the delivery of the products and the completion of the last active order.

If you withdraw your consent for the processing of data for marketing purposes, woodessences.com will cease processing your personal data for this purpose, without affecting the processing carried out by woodessences.com on the basis of your consent prior to its withdrawal.

V. Disclosure of personal data

In order to fulfill the processing purposes, woodessences.com may disclose your data to partners, third parties or entities that support woodessences.com in carrying out the activity through the Site (for example courier companies, IT service providers), or to the authorities. central / local publics, in the following example cases listed:

for the administration of the Site;

in the situations in which this communication would be necessary for the award of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized by woodessences.com through the Site;

for maintaining, personalizing and improving the Website and the services performed through it;

for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

for the transmission of commercial marketing communications, under the conditions and limits provided by law;

when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

The personal data provided to woodessences.com can be transferred outside Romania, but only to states in the European Union.

ARE YOU COMING. The rights you enjoy

In the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

the right to information, respectively the right to receive details regarding the processing activities performed by woodessences.com, as described in this document;

the right of access to data, respectively the right to obtain confirmation from woodessences.com regarding the processing of personal data, as well as details regarding the processing activities such as the way the data are processed, the purpose for which the processing is performed, the recipients or the categories of recipients of the data, etc;

the right to rectification, respectively the right to obtain the correction, without justified delay, by woodessences.com of the inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data was transmitted, unless this proves impossible or involves disproportionate efforts.

the right to delete the data, without undue delay, ("the right to be forgotten"), if one of the following reasons applies:

they are no longer necessary for the fulfillment of the purposes for which they were collected or processed;

in case the consent is withdrawn and there is no other legal basis for processing;

if the data subject opposes the processing and there are no legitimate reasons to prevail;

if personal data have been processed illegally;

in case the personal data must be deleted in order to comply with a legal obligation;

personal data were collected in connection with the provision of information society services according to Union law or national law under which the operator is located.

It is possible that, following the request for deletion of data, woodessences.com may anonymize these data (lacking such personal character) and continue in these conditions the processing for statistical purposes;

the right to restrict the processing to the extent that:

the person disputes the accuracy of the data, during a period that allows us to verify the correctness of the data;

processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;

the operator no longer needs the personal data for the purpose of processing, but the data subject requests them to find, exercise or defend a right in the court; or

the data subject opposed the processing (other than the direct marketing ones), for the period of time in which it is verified that the legitimate rights of the operator prevail over those of the data subject.

the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, and (ii) the right to have this data transmitted by woodessences.com to another data operator, as long as the conditions provided by law are met;

the right to the opposition - regarding the processing activities it can be exercised by sending a request according to the ones indicated below;

at any time, for reasons related to the particular situation in which the data subject is located, that the data they are targeting are processed based on the legitimate interest of woodessences.com or on the public interest, unless woodessences.com can prove that has legitimate and compelling reasons that justify processing and that prevail over the interests, rights and freedoms of the data subjects or that the purpose is to find, exercise or defend a right in court;

at any time, free of charge and without justification, that the data aimed at it are processed for direct marketing purposes.

the right not to be subjected to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produces legal effects that concern the person concerned or affect it in a similar way. -a significant measure;

the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, if you consider it necessary.

For any further questions about how personal data is processed and to exercise your rights mentioned above, please contact us at: email [at] woodessences.com.

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